Translation Workspace | Open the software first and then drag and drop the file after you've connected to the TM

Forum: CAT Tools Technical Help
Topic: Translation Workspace
Poster: Eleanor McArthur
Post title: Open the software first and then drag and drop the file after you've connected to the TM

Hi there,

I was experiencing this same issue last week.

I eventually realised (after a great deal of frustration) that I only get the "Login error, reason: You exceeded the number of computers allowed for connecting to Translation Workspace" error message when I open a file directly with the Translation Workspace XLIFF editor without opening the software beforehand and then try to connect to the TM (eg. clicking on the file and selecting "open with... XLIFF editor" or simply double clicking on the file).

However when I open the Translation Workspace XLIFF Editor on its own first without a file, then connect to the TM, and THEN drag and drop the file, I can connect without any issues.

I'm not sure if this will work for everyone, or if you've already tried doing this, but it certainly worked for me!

Hope this helps,

Eleanor