Forum: CAT Tools Technical Help
Topic: Across, memoQ are the hell for workers
Poster: ahartje
Post title: But I needed support for all versions, till Studio 2009,
for installation. The licence key did not work for 10 days, going forth and back, treating me like a dummy. Finally they called it one of these rare cases needing another approach.
But 2 times I needed urgent help solving a problem within an ongoing project. In both cases Trados replied to see the FAQs (as if I had not done so in first place!) and when I insisted to talk to the personal adviser (or how they called it), I received a message like: "Thank you for contacting me. I´m on vacation so please get in touch in 10 days from now."
At that moment my decision was made up to look for an alternative: memoQ! Happy ending (or beginning)!
Topic: Across, memoQ are the hell for workers
Poster: ahartje
Post title: But I needed support for all versions, till Studio 2009,
for installation. The licence key did not work for 10 days, going forth and back, treating me like a dummy. Finally they called it one of these rare cases needing another approach.
But 2 times I needed urgent help solving a problem within an ongoing project. In both cases Trados replied to see the FAQs (as if I had not done so in first place!) and when I insisted to talk to the personal adviser (or how they called it), I received a message like: "Thank you for contacting me. I´m on vacation so please get in touch in 10 days from now."
At that moment my decision was made up to look for an alternative: memoQ! Happy ending (or beginning)!