Forum: CAT Tools Technical Help
Topic: Across, memoQ are the hell for workers
Poster: Madeleine Chevassus
Post title: I had several problems with SDL Studio, I frankly prefer MemoQ.
Hello
When I started as a translator, every agency wanted nothing else than SDL Trados. Studio was just available but it was not yet accepted by agencies. They all still wanted the pachyderm..So I had no choice and I bought Studio, and trained and used it.
At least 3 or 4 times during translation projects with short deadlines, the product had blocking errors with no correction proposed. Since I subscribed the technical support, I submitted the blocking problems to SDL support (very expensive support fee and they don't guarantee a 24 hours solution or turn around). Of course they took time to answer but meanwhile the product deadline occured and I was unable to deliver, making me loose money and reputation with these agencies (several times). Multiterm also is a very heavy and complex product.
Today I have Sudio 2014.
I admit that SDL Support made some progress with the KB (Known problem database) but there are still a lot of blocking problems, not fixed for 3 / 4 versions.
for instance blocking error:
Error messages in SDL Trados Studio: ’Object reference not set to an instance of an object’ and ’TM Update failed’
This is why I hesitate to pay €200 more to upgrade to Studio 2015, if these bugs are still not fixed.
This is why I bought MemoQ and never had blocking problems (in 3 years).
Moreover the product is userfriendly and efficient, termbase feeding and handling is a pleasure.
Have a nice day - Madeleine
Topic: Across, memoQ are the hell for workers
Poster: Madeleine Chevassus
Post title: I had several problems with SDL Studio, I frankly prefer MemoQ.
Hello
When I started as a translator, every agency wanted nothing else than SDL Trados. Studio was just available but it was not yet accepted by agencies. They all still wanted the pachyderm..So I had no choice and I bought Studio, and trained and used it.
At least 3 or 4 times during translation projects with short deadlines, the product had blocking errors with no correction proposed. Since I subscribed the technical support, I submitted the blocking problems to SDL support (very expensive support fee and they don't guarantee a 24 hours solution or turn around). Of course they took time to answer but meanwhile the product deadline occured and I was unable to deliver, making me loose money and reputation with these agencies (several times). Multiterm also is a very heavy and complex product.
Today I have Sudio 2014.
I admit that SDL Support made some progress with the KB (Known problem database) but there are still a lot of blocking problems, not fixed for 3 / 4 versions.
for instance blocking error:
Error messages in SDL Trados Studio: ’Object reference not set to an instance of an object’ and ’TM Update failed’
This is why I hesitate to pay €200 more to upgrade to Studio 2015, if these bugs are still not fixed.
This is why I bought MemoQ and never had blocking problems (in 3 years).
Moreover the product is userfriendly and efficient, termbase feeding and handling is a pleasure.
Have a nice day - Madeleine
